⚙️ Customer Operations

Streamline your payment operations

Operations teams get refunds, disputes, reconciliation, and support tooling in one back-office hub.

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⚙️ Customer Operations

Key features

Everything you need, nothing you don't.

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Refund management

Issue full or partial refunds with a single click from your dashboard.

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Dispute resolution

Built-in dispute management workflow with customer communication tools.

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Reconciliation tools

Automated reconciliation reports matching blockchain transactions to your records.

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Transaction search

Search and filter millions of transactions by date, amount, coin, status, or order ID.

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Customer lookup

Look up any customer's payment history, status, and contact details instantly.

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Export & reporting

Export transaction data as CSV, Excel, or PDF for accounting and compliance.

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Fraud alerts

Automated alerts for unusual transaction patterns and suspicious activity.

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Team access levels

Assign support agents with read-only access to resolve customer queries.

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CRM integrations

Connect to Zendesk, Intercom, or Freshdesk to bring payment context into your helpdesk.

Perfect for

High-volume merchantsMarketplacesGaming platformsExchange operatorsCustomer support teamsFinance & accounting teams

Streamline your payment operations

Create a free account and set it up in minutes.

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